A client of ours that manages a database of over 2000 active patents on behalf of its clients was struggling to meet the increasing demands of its clients for high-quality, cost-effective IP management and to improve internal efficiencies.
With our wide range of activities, including docketing, managing clients’ patent payments, and tracking deadlines and reminders, we helped streamline and formalize their internal processes and were able to cut down on the support hours that are required for attorneys by 10-15%.
Problem
The client was struggling with managing the docketing volume due to staff attrition and the intake of new portfolios. This resulted in a docketing backlog of 1000 (~166 hrs).
Solution
We aligned 3 experienced personnel from our ready bench on docketing. The backlog was cleared within a week.
Results
Reduced administrative hours by 30% with 100% quality.
Rohit Kumar is responsible for Researchwire European & North American business. He is an HEC, Paris 2008 MBA and Indian Institute of Technology (IIT) Kharagpur 2002 engineering graduate with close to 17 years of experience in business innovation and strategy, business development and client relationship roles. He is working with ResearchWire since 2016 and as a partner, is responsible for the growth of ResearchWire in Europe and North America.
Prior to ResearchWire, Rohit was handling sales strategy and pricing for Syniverse Technologies, a telecom services provider, where he was instrumental for growth in EMEA and India through product innovations, creative pricing and discounting models and executing strategic sales plans.
Rohit is based out of Luxembourg and has been living in Europe for last 12 years. He understands European & North American customers and their needs and ensures that our customers always have a local person to reach out whenever needed.
As a Founder and Managing Director, Bikram plays a key role in the day to day operations and formulating strategies for smooth execution of research assignments. Bikram is also responsible for client acquisition and client engagements in Asia pacific region. Bikram helps global technology companies monetize their IP assets through automated tools and helps them generate more value out of their IP. He has the expertise of assisting clients on a wide range of technologies such as Semiconductors (circuits and processes), Wireless Technologies, Memory Devices, Cloud Computing, and Consumer Electronics.
Bikram has been advising several Global 500 clients in effective patent portfolio optimization and competitive benchmarking analysis to help them understand their position in the industry. Bikram has extensive experience in assisting clients on high stake US, Japanese and Chinese patent litigation cases. Recently, Bikram has been actively involved in advising clients on new product development strategies and technology Landscape studies.
Pravin Shukla
Director Marketing & Business Development
As Director Marketing & Business Development, Pravin is responsible for the Go to Market Strategy,Business Development and Client Satisfaction. Pravin received his B. Tech. Degree with Honours in Electrical Engineering from Indian Institute of Technology, Varanasi. Pravin has more than 13 years of extensive industry experience, with the largest automobile company of India Tata Motors Limited,across all the functions of value chain viz. market research, product design, NPI, production management, quality assurance, marketing, business development, and customer service. Pravin has spent majority of his working years on clients side viz. business development, marketing, customer satisfaction & customer service and hence has developed acute understanding of what it takes to satisfy customers. Pravin’s motto is Customer service is not a department, its an attitude. An acute observer of finest details, Pravin makes customer delight an everyday reality.
Praveen Singh
Founder and Director-Operations
Founder and Director-Operations. Praveen is a patent research professional having extensive experience in Prior art search (over 3500 patent searches) & Patent portfolio management. He has himself provided litigation support in multi-patent lawsuits by providing non-infringement arguments, claim construction and Invalidity contentions and has experience of analyzing portfolio of telecom major having more than 8000 patents worldwide. He has a cumulative experience of 7.5 years as Head- Operations at leading patent research company having team size of 40-50 people
